Further to our recent conversation, please see below spec;
Export/Transport Administrator We are a Freight Forwarding and Logistics operator based in Redditch, Worcestershire and are looking for a candidate with some experience in the warehouse and logistics sector to come and join our team, to support our busy and rapidly expanding storage department. We specialise in Freight Forwarding, transport and warehousing activities within the UK and worldwide and work with an extensive range of manufacturers and industries. This would be an ideal position for a candidate with some previous experience of working within the transport sector, however this is not imperative as full training will be given. The Role • Daily customer services to ensure the needs of our clients are met • Assisting with completion of goods in bookings and any required documentation. • Daily use of our Warehouse Management System, Empirica. • Planning and liaising with 3rd party hauliers to. • Administrative role in completion of spreadsheets to record KPI's • Provide the rest of our team with customs support as required. • Liaise with warehouse staff and solve any issues they may have with the system The Candidate • Excellent communication skills • IT literate with Outlook, Word and Excel Systems being advantageous • Strong organisation and time management skills • Ability to work as part of a team If you require anything further please let me know.
Export Operator Redditch Negotiable Monday to Friday - 8:45 to 5pm We are currently recruiting for an Export Operator to join our clients airfreight team. The individual will be responsible for providing a comprehensive customer support service within the Airfreight department. Follow strict and time sensitive SOP's/KPI's to ensure compliance *Work closely with internal and external customers *Invoicing and job costing *Good knowledge of export customs entries *Regular customer communication *Ensure all reports including internal and customer specific are completed within the deadline *Resolve queries from customers and suppliers *Operate within companies QA system *Any other tasks as directed by their line manager *To carry out all department activities in accordance with industry best practice, ISO, standard operating procedures, regulatory compliance and H & S.. *To have a good working knowledge of Microsoft Office and Excel. *To maintain folders and files within the operating system to ensure data collaboration is available. *To complete all daily work schedules in line with approved department procedures and deadlines. *To ensure that all Customs policies and procedures are adhered to at all times. *To ensure that instructions from your line manager/supervisor are carried out effectively and efficiently in the interest of the business at all times. Desired Skills and Experience PERSON PROFILE Technical experience: *Ideally a minimum of 3 years Export experience *Knowledge of multi-modal Export processes *IATA airway bills. *Customs knowledge *High level of customer service skills Required Behavioural Competencies: *Problem solving skills *Procedure and SOP writing skills *Proactive approach to understand pitfalls and service limitations *Customer service driven *Profitability and result-oriented and always looking for improvement in our business processes *Team oriented* Well organised *Quality focus *Knowledge of Customs Tariff and Procedures *Financial Awareness *Key Account Procedure Knowledge *Negotiation Skills *Willingness to work flexible hours as the business requires *Able to work collaboratively as part of a team *Effective written and verbal communication skills *Ability to take responsibility for own workload *Ability to work in a fast paced environment with variable requests being made *Self-motivated and enthusiastic approach to work at all levels The successful candidate will need to demonstrate a good level of experience minimum 5 years in International Freight Forwarding operations, of handling all aspects Shipping Documentation WorkForce Office are responsible for filling hundreds of temporary, temp-to-perm and permanent vacancies across the West Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
I am currently recruiting for a well-established logistics company based in Redditch. They are looking to expand their team. This position is a pivotal role and very well respected.
They are a growing business and every employee has an important role to play. They are passionate about being the best at what they do, and their people are the key to their success.
Day to day duties will include the following: • Arranging shipping of freight and trailer planning • Dealing with queries and ensuring the highest levels of customer service • Building excellent relationships with customers • Dealing with administration and updating the systems • Ensuring all deliveries go out on time
As a person you will need the following qualities and experience: • Good communicator both written and verbal • Excellent numeracy and literacy skills • Experience using Microsoft office applications • Previous experience in a Transport/freight/logistics environment is essential
Working in-between 8am - 7.30pm Monday to Friday. Salary is negotiable depending on experience Permanent position Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.